Industry · Auto Dealers & Repair Shops

Speed sells cars. Silence sells them elsewhere.

AI agents that answer every internet lead and service call in seconds, book test drives and service appointments, keep customers updated on their vehicle, and follow up on every quote.

2–6 weeks to production EN · ES · PT delivery Your systems, integrated
In short

Genesis AI Labs builds AI automation for dealerships and repair shops: instant response to every internet lead with qualification and test-drive booking; a service line that answers every call, books appointments, and sends status updates automatically; declined-service follow-up that recovers deferred work; and trilingual communication across the whole customer lifecycle.

01 — The problem

Where auto dealers & shops lose hours and revenue.

Internet leads go stale in minutes

Shoppers submit to four dealers at once. The store that responds in seconds — nights and weekends included — sets the appointment; the BDC callback two hours later joins the voicemail graveyard.

The service line is always busy

Advisors are with customers; the phone rings out. Missed service calls are missed RO revenue and customers defecting to the shop that answered.

"Is my car ready?" all day

Status calls interrupt advisors constantly, while declined services and deferred work never get a follow-up call.

02 — Playbooks

What we deploy for auto dealers & shops.

Playbook 01 · Sales

First response in seconds, appointment on the books

The AI answers every lead instantly, answers inventory questions, qualifies trade-in and financing basics, and books the test drive against sales-team availability — in the shopper’s language, logged in the CRM.

Instant responseInventory Q&ATest drives booked
Playbook 02 · Service

A service line that always answers

Appointments booked against shop capacity, recalls and maintenance due handled proactively, and every customer getting automatic status updates — advisors talk to customers about decisions, not logistics.

Service bookingStatus updatesRecall outreach
Playbook 03 · Recovery

Declined services, recovered

Deferred work enters a follow-up cadence with seasonal timing and plain-language explanations; approvals book themselves. It is found revenue from ROs you already wrote.

Declined-service follow-upApprovals booked
04 — FAQ

Auto dealers & shops AI, answered.

Does it work with our CRM and DMS?
We integrate with the major dealer CRMs (VinSolutions, Elead, DriveCentric) and scheduling layers, and with shop management systems for independents (Shop-Ware, Tekmetric, Mitchell). Leads, bookings, and updates land where your team already works.
Can it answer inventory questions accurately?
Yes — it reads from your live inventory feed, so availability, specs, and pricing answers are current. Anything it should not commit to (final price, appraisal) routes to your team by design.
Will it help with Spanish-speaking buyers?
Enormously. The entire sales and service conversation runs natively in Spanish or Portuguese — a decisive advantage in Florida and Texas markets.
How fast is go-live?
Days for lead response and service answering; a week or two for full DMS/CRM integration depending on your stack.
Book a call

Book your free AI & automation discovery call.

30 minutes, no obligation. We map the highest-leverage workflow in your auto dealers & shops operation, estimate the ROI, and give you an implementation roadmap — whether you build with us or not.

1 Pick a time that suits you
2 Tell us what eats your team's hours
3 Leave with a roadmap + ROI estimate
Let's build it

From idea to shipped. In weeks.

Book a free consultation and we'll map your highest-leverage workflow to ship first.

Book your free discovery call →