02 — Playbooks
What we deploy for dental clinics.
Playbook 01 · Voice + chat
The AI receptionist that never puts a patient on hold
Answers 100% of calls and web/WhatsApp chats in the patient’s language, quotes what you allow, verifies insurance basics, and books real slots in your PMS. After-hours emergencies get triaged and routed to the on-call line; everything else is booked by morning.
100% answer ratePMS bookingEN·ES·PTAfter-hours triage
Playbook 02 · Recall automation
Hygiene reactivation on autopilot
The AI works your overdue-recall list by text, WhatsApp, and voice — patients pick a slot in one tap, exceptions route to staff. Practices typically re-book a double-digit percentage of a list that was earning nothing.
Recall campaignsSelf-serve rebookingException routing
Playbook 03 · No-show defense
Reminders that actually confirm
Smart sequences that confirm, answer pre-visit questions, handle reschedules on the spot, and backfill cancelled slots from your waitlist automatically — so cancellations stop becoming holes in the schedule.
ConfirmationsWaitlist backfillFewer no-shows