Industry · Restaurants & Food Service

The phone rings during the rush. The AI has it.

Voice and WhatsApp AI that takes reservations, answers "are you open?", captures catering leads, and handles order questions in English, Spanish, and Portuguese — while your team runs service.

2–6 weeks to production EN · ES · PT delivery Your systems, integrated
In short

Genesis AI Labs builds AI automation for restaurants and food-service groups: a phone and WhatsApp agent that answers every call during the rush, books and manages reservations, answers menu/hours/parking questions instantly in three languages, captures and qualifies catering and private-event leads, and automates review responses — live in days, tuned to your menu and voice.

01 — The problem

Where restaurants lose hours and revenue.

The rush eats the phone

The busiest service hours are exactly when nobody can answer. Missed calls are missed covers, missed catering inquiries, and one-star "no one answers" reviews.

WhatsApp is unmanaged demand

Guests — especially in Florida’s international markets — message on WhatsApp expecting answers. A dark WhatsApp is a closed front door.

Catering leads slip away

Private-event and catering inquiries are your highest-ticket demand, and they arrive as voicemails and DMs that get answered a day late — after the client booked elsewhere.

02 — Playbooks

What we deploy for restaurants.

Playbook 01 · Phone + WhatsApp

Every guest contact answered mid-rush

The AI answers calls and WhatsApp instantly: reservations booked and modified against your system (Resy, OpenTable, SevenRooms or direct), hours/menu/allergen questions handled in the guest’s language, and only true exceptions passed to the host stand.

Rush-proofReservation bookingEN·ES·PT
Playbook 02 · Catering

High-ticket leads captured in minutes

Event and catering inquiries get answered immediately, qualified (date, headcount, budget, format), and booked into a tasting or call with your events manager — with the details already structured.

Instant responseQualificationBooked meetings
Playbook 03 · Reputation

Reviews answered, feedback routed

Every review gets an on-brand response draft; negative feedback triggers an internal alert with the guest context so you can recover the relationship before it compounds.

Review responsesAlertsBrand voice
04 — FAQ

Restaurants AI, answered.

Can the AI really take reservations?
Yes — it books, modifies, and cancels against your reservation system or a direct calendar, applies your rules (party size, turn times, deposits), and confirms to the guest automatically.
What about complex orders or complaints?
Routine questions and standard requests are handled end-to-end; anything sensitive — complaints, large modifications, VIPs — routes to your team instantly with the conversation attached.
Does it work in Spanish and Portuguese?
Natively. The agent detects the guest’s language and completes the whole interaction in it — a real advantage in Miami, Orlando, and every international market we serve.
How fast can a restaurant go live?
Days. We train it on your menu, hours, policies, and reservation setup, and you can watch every conversation from day one.
Book a call

Book your free AI & automation discovery call.

30 minutes, no obligation. We map the highest-leverage workflow in your restaurants operation, estimate the ROI, and give you an implementation roadmap — whether you build with us or not.

1 Pick a time that suits you
2 Tell us what eats your team's hours
3 Leave with a roadmap + ROI estimate
Let's build it

From idea to shipped. In weeks.

Book a free consultation and we'll map your highest-leverage workflow to ship first.

Book your free discovery call →