02 — Playbooks
What we deploy for restaurants.
Playbook 01 · Phone + WhatsApp
Every guest contact answered mid-rush
The AI answers calls and WhatsApp instantly: reservations booked and modified against your system (Resy, OpenTable, SevenRooms or direct), hours/menu/allergen questions handled in the guest’s language, and only true exceptions passed to the host stand.
Rush-proofReservation bookingEN·ES·PT
Playbook 02 · Catering
High-ticket leads captured in minutes
Event and catering inquiries get answered immediately, qualified (date, headcount, budget, format), and booked into a tasting or call with your events manager — with the details already structured.
Instant responseQualificationBooked meetings
Playbook 03 · Reputation
Reviews answered, feedback routed
Every review gets an on-brand response draft; negative feedback triggers an internal alert with the guest context so you can recover the relationship before it compounds.
Review responsesAlertsBrand voice