Industry · Home Services (HVAC, Plumbing, Electrical)

Voicemail is your competitor’s best salesperson.

AI that answers every call 24/7, qualifies the job, books it into your field-service software, dispatches true emergencies, and chases every unanswered estimate — in three languages.

2–6 weeks to production EN · ES · PT delivery Your systems, integrated
In short

Genesis AI Labs builds AI automation for HVAC, plumbing, electrical, roofing, and pest-control companies: a voice agent that answers 100% of calls, qualifies and books jobs directly into ServiceTitan, Housecall Pro, Jobber, or your FSM, triages emergencies to your on-call tech, sends arrival updates, and runs estimate follow-up sequences that recover jobs you already quoted.

01 — The problem

Where home services lose hours and revenue.

After-hours calls are lost revenue

A homeowner with a flooded kitchen calls until someone answers. If that’s not you, the $400–$4,000 job — and often the customer relationship — belongs to whoever picked up.

Estimates die unfollowed

You quoted the job; nobody called back twice. Estimate follow-up is the highest-ROI activity in the company and the first one skipped when trucks are rolling.

Dispatch is interrupt-driven chaos

Office staff juggle inbound calls, tech updates, and reschedules manually — and customers sit in the dark about arrival windows.

02 — Playbooks

What we deploy for home services.

Playbook 01 · Answer + book

100% answer rate, jobs on the board

Every call answered in seconds, day or night. The AI qualifies the job (service, urgency, location, access), quotes what you allow, books into your FSM against real availability, and takes deposits where you want them.

24/7 answerFSM bookingDepositsEN·ES·PT
Playbook 02 · Emergency triage

Real emergencies reach a human fast

Burst pipe at 2 a.m.? The AI recognizes true emergencies by your criteria, dispatches to the on-call tech immediately, and safely books everything else for morning — with the customer informed either way.

Your triage rulesOn-call dispatchCustomer updates
Playbook 03 · Estimate recovery

Quotes that follow themselves up

Every open estimate enters a follow-up sequence — text, WhatsApp, voice — that answers questions, handles objections within policy, and books the job or routes the negotiation to you. Recovered quotes are the cheapest revenue you’ll ever earn.

Auto follow-upObjection handlingBooked jobs
04 — FAQ

Home services AI, answered.

Does it integrate with ServiceTitan or Housecall Pro?
Yes — ServiceTitan, Housecall Pro, Jobber, FieldEdge, and most FSMs. Bookings land on the real dispatch board with the job details structured, not in a message someone retypes.
How does it handle emergencencies?
By your rules: it identifies genuine emergencies, pages your on-call process immediately, and can quote emergency rates you define. Everything else books into normal availability.
What does a missed call actually cost me?
Run the math: calls missed per week × your average ticket × close rate. For most trades that is six figures a year going to voicemail — our ROI calculator does it in 30 seconds, free.
How fast can this go live?
Days. Forward your line (or add an overflow rule so the AI catches what your office misses), connect the FSM, and it books real jobs in week one.
Book a call

Book your free AI & automation discovery call.

30 minutes, no obligation. We map the highest-leverage workflow in your home services operation, estimate the ROI, and give you an implementation roadmap — whether you build with us or not.

1 Pick a time that suits you
2 Tell us what eats your team's hours
3 Leave with a roadmap + ROI estimate
Let's build it

From idea to shipped. In weeks.

Book a free consultation and we'll map your highest-leverage workflow to ship first.

Book your free discovery call →